Technology Assessment

The Assessment process performs an analysis of the customers technology landscape with an audit of the technology functions, risks and opportunities, it requires interviews with key stakeholders and subject matter experts and covers:​

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End user desktop environment (devices, Office 365 configuration, device management, usage e.g. Email, Teams, SharePoint)​

Network infrastructure​

System security​

Standards and process / procedures​

Operational performance monitoring of the estate and key KPI’s​

Systems Documentation​

Business Systems (including applications development)​

Business reporting​ (Business Insights)

IT Service processes​

Supplier Management​